Research

My research examines the dynamics of how temporary online organizations self-organize, stabilize, dissolve, and re-emerge. Specifically, I am interested in how emergent virtual teams are able to coordinate and adapt under high tempo conditions in the face of surprise, uncertainty, and complex knowledge collaboration demands. To date, my approach to computational social science has mixed and integrated methods in network analysis, multilevel statistics, simulation, content analysis, and digital trace ethnography to examine (1) the fluid and novel coordination roles, practices, and structures which emerge from Wikipedians’ coverage of breaking news events as well as (2) how large-scale behavioral data about cheaters in massively multiplayer online games can better inform theories about the dynamics of offline clandestine behavior.

Online communities and other forms of social media are becoming important loci for knowledge collaboration, creative work, and political participation. Understanding the collaboration dynamics in socio-technical systems can potentially illuminate the features and processes which support knowledge work in other “networked organizations” characterized by teams with fluid membership and temporary roles, distributed but interrelated responsibilities, as well as work mediated through information and communication technologies (ICTs). However, little work has focused on the ability of socio-technical systems to organize in response to shocks and surprises. The coalescence of organizations following unexpected events vividly illustrates the origins and transformation of social structure in both online and offline contexts. The mediation of these processes through databases logging fine-grained behavior allows the development of rich, post-hoc accounts of these dynamics.

Journal articles

[J3] Lin, YR, Keegan, B , Margolin, D, Lazer, D. (2014) “Rising tides or rising stars? Dynamics of shared attention on Twitter during media events.” PLoS ONE

[J2] Keegan, B., Gergle, D., Contractor, N. (2013) “Hot off the Wiki: Structure and Dynamics of Wikipedia’s Coverage of Breaking News Events.” American Behavioral Scientist, 57(5): 595-622. 

[J1] Williams, D., Castronova, E., Huang, Y., Shen, C., Keegan, B., Ratan, R., Xiong, L. (2009) “As real as real? Macroeconomic behavior in a large-scale virtual world.” New Media & Society 11: 685-707.

Scientific proceedings

[P16] Keegan, B., Brubaker, J. (2015) `Is’ to `Was': Coordination and Commemoration on Posthumous Wikipedia Biographies” In Proceedings of the 2015 ACM Conference on Computer-Supported Cooperative Work (CSCW), Vancouver, BC, Canada. 

[P15] Hannak, A., Margolin, D., Keegan, B., Weber, I. (2014) “Get Back! You Don’t Know Me Like That: The Social Mediation of Fact Checking Interventions in Twitter Conversations.” Eight International AAAI Conference on Weblogs and Social Media (ICWSM), Ann Arbor, MI, USA. 

[P14] Keegan, B. (2013) “A History of Newswork on Wikipedia.” 2013 Joint International Symposium on Wikis and Open Collaboration (WikiSym + OpenSym). Hong Kong, China. 

[P13] Keegan, B., Ceni, A., Smith, M. (2013) “Analyzing Multi-Dimensional Networks Within MediaWikis.” 2013 Joint International Symposium on Wikis and Open Collaboration (WikiSym + OpenSym). Hong Kong, China. 

[P12] Lin, Y-R. Margolin, D., Keegan, B., Baronchelli, A., Lazer, D. (2013) “#BigBirds Never Die: Understanding Social Dynamics of Emergent Hashtags.” Seventh International AAAI Conference on Weblogs and Social Media (ICWSM). Boston, MA, USA. 

[P11] Lin, Y-R., Margolin, D., Keegan, B., Lazer, D. (2013). “Voices of Victory: A Computational Focus Group Framework for Tracking Opinion Shift in Real Time.” 22nd International World Wide Web Conference (WWW). Rio de Janeiro, Brazil. 

[P10] Keegan, B., Gergle, D., Contractor, N. (2012) “Staying in the Loop: Structure and Dynamics of Wikipedia’s Breaking News Collaborations.” Eighth International Symposium on Wikis and Open Collaboration (WikiSym), Linz, Austria. 

[P9] Keegan, B., Gergle, D., Contractor, N. (2012) “Do Editors or Articles Drive Collaboration? Multilevel Statistical Network Analysis of Wikipedia Coauthorship.” ACM Conference on Computer-Supported Cooperative Work (CSCW), Seattle, WA, USA. 

[P8] Ahmad, M.A., Keegan, B., Sullivan, S., Williams, D., Srivastava, J., Contractor, N. (2011) “Illicit Bits: Detecting and Analyzing Contraband Networks in Massively Multiplayer Online Games.” Third IEEE Conference on Social Computing (SocialCom), Boston, MA.

[P7] Keegan, B., Gergle, D., Contractor, N. (2011) “Hot off the Wiki: Dynamics, Practices, and Structures in Wikipedia’s Coverage of the Tohoku Catastrophes.” International Symposium on Wikis and Open Collaboration (WikiSym), Mountain View, CA.

[P6] Keegan, B., Ahmad, M., Williams, D., Srivastava, J., Contractor, N. (2011) “Sic Transit Gloria Mundi Virtuali? Promise and Peril at the Intersection of Computational Social Science and Online Clandestine Organizations.” International ACM Conference on Web Science (WebSci), Koblenz, Germany. (15% acceptance rate) Best Paper. Video & Slides.

[P5] Ahmad, M., Keegan, B., Srivastava, J., Williams, D., Contractor, N. (2011) “Trust Amongst Rogues? A Hypergraph Approach for Comparing Clandestine Trust Networks in MMOGs.” International AAAI Conference on Weblogs and Social Media (ICWSM), Barcelona, Spain. (15% acceptance rate) Video & Slides.

[P4] Keegan, B., Ahmad, M., Williams, D., Srivastava, J., Contractor, N. (2010) “Dark Gold: Statistical Properties of Clandestine Networks in Massively Multiplayer Online Games.” IEEE Conference on Social Computing (SocialCom), Minneapolis, MI. (13% acceptance rate)

[P3] Keegan, B., Gergle, D. (2010) “Egalitarians at the Gate: One-Sided Gatekeeping Practices in Participatory Social Media.” ACM Conference on Computer-Supported Collaborative Work (CSCW), Savannah, GA. (20% acceptance rate) Honorary Mention, Best Note.

[P2] Ahmad, M., Keegan, B., Srivastava, J., Williams, D., Contractor, N. (2009) “Mining for Gold Farmers: Automatic Detection of Deviant Players in MMOGs.” Symposium on Social Intelligence and Networking, First IEEE Conference on Social Computing (SocialCom), Vancouver, BC.

[P1] Huang, Y., Zhu, M., Wang, J., Pathak, N., Shen, C., Keegan, B., Contractor, N. (2009) “The Formation of Task-oriented Groups.” IEEE Conference on Social Computing (SocialCom), Vancouver, BC. (13% acceptance rate)

Conference papers

[C21] Lin, YR, Keegan, B, Margolin, D, Lazer, D. “Did You See That? Shared Attention to Media Events on Twitter.” 2014 International Communication Association Annual Conference (ICA). Seattle, WA, USA.

[C20] Keegan, B. “Sociotechnical Trajectories: A Structural Framework for Analyzing Event Log Data.” 2014 International Communication Association Annual Conference (ICA). Seattle, WA, USA.

[C19] Keegan, B, Tsur, O, Kennedy, R, Lazer, D. “Mining Complex Networks from Official Congressional Biographies.” Fifth Workshop on Information in Networks (WIN), New York City, NY, USA.

[C18] Keegan, B, Riedl, C, Lazer, D, Contractor, N. “Multidimensional Networks in Crowd- sourced Creative Collaboration.” Fifth Workshop on Information in Networks (WIN), New York City, NY, USA.

[C17] Keegan, B, Goodman, S, Kennedy, R, Lazer, D. “Building the Iron Cage: The Evo- lution of Multidimensional Networks in the U.S. Congress (1776-2013) and Catholic Hierarchy (1774-2013).” 2013 International Workshop and Conference on Network Science (NetSci), Copenhagen, Denmark.

[C16] Goodman, S, Margolin, D, Keegan, B, Lin, YR, Lazer, D. “Open Source Predictors of Electoral Success.” 2013 American Political Science Association Annual Meeting (APSA), Chicago, IL, USA.

[C15] Goodman, S, Margolin, D, Keegan, B, Lin, YR, Lazer, D. “Big Data as Big Canaries: Comparison of Open Source Indicators of Electoral Success.” 71st Annual Conference of the Midwest Political Science Association (MPSA), Chicago, IL, USA.

[C14] Keegan, B, Lin, YR, Lazer, D. “Ripples on the Web: Di usion of Activity Bursts Across Hyperlink Networks in Wikipedia.” Sunbelt XXXIII, International Network for Social Network Analysis, Hamburg, Germany.

[C13] Lin, YR, Margolin, D, Keegan, B, Lazer, D. “#Bigbirds Never Die: The Formation of Consensus in Response to Novel Information.” Sunbelt XXXIII, International Network for Social Network Analysis, Hamburg, Germany.

[C12] Margolin, D, Keegan, B, Lazer, D. “Wisdom of the Network: Reducing Correlated Errors through Inferred Di usion.” Sunbelt XXXIII, International Network for Social Network Analysis, Hamburg, Germany.

[C11] Keegan, B, Karbeyaz, C, Meleis, W, Lazer, D. “Volunteer Science: Online Behav- ioral Experiments Using Facebook as a Subject Pool.” Sunbelt XXXIII, International Network for Social Network Analysis, Hamburg, Germany.

[C10] Keegan, B. “Comparative Analysis of Coauthorship Networks on Wikipedia Breaking News Articles.” Sunbelt XXXII, International Network for Social Network Analysis. Redondo Beach, CA, USA.

[C9] Keegan, B. “Comparative Analysis of Coauthorship Networks on Wikipedia Breaking News Articles.” Sunbelt XXXII, International Network for Social Network Analysis. Redondo Beach, CA, USA.

[C8] Chang, C. Keegan, B., Bennett, N., Lungeanu, A., Gilborne, J., & Contractor, N. (2012) “Multidimensional Networks in Crowdsourced Collaboration.” Sunbelt XXXII, International Network for Social Network Analysis. Redondo Beach, CA, USA.

[C7] Keegan, B. (2011) “Breaking News, Breaking Planes, and Breaking Hearts: Psycholinguistic Dynamics and Sensemaking in Collaborative Accounts of Catastrophe.” 2011 International Communication Association. Boston, MA. Best Student Paper, Communication and Technology division.

[C6] Keegan, B., Ahmad, M., Williams, D., Srivastava, J., Contractor, N. (2011) “Mapping Gold Farming Back to Offline Clandestine Organizations: Methodological, Theoretical, and Ethical Challenges.” The Game Behind the Video Game: Business, Regulation, and Society in the Gaming Industry. Rutgers University, New Brunswick, N.J. Best Paper.

[C5] Keegan, B., Gergle, D., Contractor, N. (2011) “A Multi-theoretical, Multi-level Model of High Tempo Collaboration in an Online Community.” Sunbelt XXXI, International Network for Social Network Analysis. St. Petersberg, FL.

[C4] Keegan, B., Ahmad, M., Williams, D., Srivastava, J., Contractor, N. (2011) “Using ERGMs to Map Online Clandestine Behavior to Offline Criminal Activity.” Sunbelt XXXI, International Network for Social Network Analysis. St. Petersberg, FL.

[C3] Williams, D., Castronova, E., Huang, Y., Shen, C., Keegan, B., Ratan, R., Xiong, L., Contractor, N. (2009) “As real as real? Macroeconomic behavior in a large-scale virtual world.” 2009 International Communication Association. Chicago, IL.

[C2] Keegan, B. (2009) “Are Wikipedians Really Gamers? A ludological perspective on the motivational literature and implications for designing participatory environments.” Internet Research 10.0, Association of Internet Researchers. Milwaukee, WI.

[C1] Fullerton, L., Keegan, B., Menchen-Trevino, E. (2009) “Institutionalizing notability on Wikipedia: process, policy and change.” Internet Research 10.0, Association of Internet Researchers. Milwaukee, WI.

Invited talks

[T17] “Narrating with Networks: Making Sense of Event Log Data with Socio-Technical Trajectories.” Informatics Institute, University of Missouri, Columbia. (October 2014)

[T16] “Narrating with Networks: Making Sense of Event Log Data with Socio-Technical Trajectories.” Interdisiplinary Committee on Organizational Studies (ICOS), University of Michigan, Ann Arbor. (September 2014). Audio.

[T15] “Complex Networks in Games, Wikipedia, and Congress.” Network Science High School Program (NetSciHigh), Boston University. (July 2014)

[T14] “Narrating with Networks: Making Sense of Event Log Data with Socio-Technical Trajectories.” Computational Approaches to Social Modeling (ChASM), ACM Web Science Conference. Bloomington, Indiana. (June 2014)

[T13] “Future of Information.” INFM 5600: Information Environments. Professor Jessica Vitak, College of Information Studies, University of Maryland, College Park. (May 2014)

[T12] “The Social Mediation of Fact Checking Interventions in Twitter Conversations.” Northeast Political Methodology Workshop (NEMP). Department of Politics, New York University. (May 2014)

[T11] “Network Analysis.” SOC 357: Methods of Sociological Inquiry. Alex Hanna, Department of Sociology, University of Wisconsin, Madison. (April 2014)

[T10] “Data.” T553: Teacher Learning and Technology. Professor Karen Brennan, Graduate School of Education, Harvard University. (March 2014)

[T9] “Narrating with Networks: Making Sense of Event Log Data with Socio-Technical Trajectories.” Center for Research on Computation and Society, Harvard University. (February 2014). Video.

[T8] “Narrating with Networks: Making Sense of Event Log Data with Socio-Technical Trajectories.” Microsoft Research. (August 2013). Video.

[T7] “Complex Networks in Games, Wikipedia, and Congress.” Network Science High School Program (NetSciHigh), Boston University. (July 2013).

[T6] “Networked History of Institutions.” LINKS 2013. MIT Media Lab. (July 2013).

[T5] “Mapping Clandestine Networks in MMOGs to Offline Criminal Organization.” (April 2011). University of Chicago ACM Chapter, Chicago, IL.

[T4] “Network Analysis, Online Games, and Clandestine Organization.” (January 2011). Science and Technology Policy Institute, Institute for Defense Analysis, Washington, D.C.

[T3] “Using MMOGs to Understand the Organization of Clandestine Networks.” (November 2010). Naval Reserve Officer Training Corps, Northwestern University, Evanston, IL.

[T2] “Gold Farming and Clandestine Networks in MMOGs.” (October 2010). School of Computing, DePaul University, Chicago, IL.

[T1] “Dark Gold: Statistical Properties of Clandestine Networks in MMORPGs.” (September 2010). HCI Reading Group, Massachusetts Institute of Technology.